Staff by Subject

FAIA’s staff of insurance and insurance-agency experts is here to answer your day-to-day questions. Except where noted, all extensions are preceded by FAIA’s main phone number, (850) 893-4155.

Subject Contact and extension
AIAM Designations  Emily Hirst (347), Robin Mattheiss (377), Dave Newell (365)
ABEN―Agents & Brokers Education Network   Emily Hirst (347)
Agency Management: Buy/Sell, Mergers/Cluster, Contracts Dave Newell (365)
Agents Confidential  Sue Ray (330), Julia Freeman 352-215-6715
Agents Licensing Requirements Jeff Odom (371), Robin Mattheiss (377)
Agility Recovery   Dave Burt (353)
Association Finances Larry Thompson (334), Jeff Grady (379)
Association Business Jeff Grady (379), Kyle Ulrich (369)
Automation: Email, Websites Paul Peeples (356), Brian Leibow (375), Dan Francis (328)
Big I Career Center Dave Burt (353)
Board of Directors Meetings Cindy Molnar (352)
Bookkeeping
     FAIA Accounts Payable/Receivable
     FMS Accounts Payable/Receivable
     Licensing Study Guides Invoices
Julie Simmons (326), Larry Thompson (334)
Melissa Weaver (350), Julie Simmons (326)
LeAnn Paul (354)
Dave Burt (353)
Capitol Days
     Dates, Location
     Registration    

Cindy Molnar (352)
Julie Simmons (326)
Catastrophe: Manual, Planning/Assistance Lee Martin (332)
Committee Meetings—General Cindy Molnar (352)
Continuing Education (Classes, credits, locations, etc.) Emily Hirst (347)
Convention
     Advertising
     Exhibitors
     Registration
     Sponsorships
     Young Agents Council Sponsorships  
Cindy Molnar (352)
Pam Cooley (333)
Melissa Weaver (350)
Julie Simmons (326)
Cindy Molnar (352)
Melissa Champany (344)
Education Dave Newell (365)
E&O/Umbrella Programs
     Claims Information
     Coverage Questions
     Billing
     Premium Financing
     EPL
     New Business Information
     RLI eXS Commercial Umbrella
     RLI In-Home Business or Personal Umbrella  

Brenda Connell (323), Dave Burt (353)
Brenda Connell  (323), Dave Burt (353)
LeAnn Paul (354)
Brenda Connell  (323), Diane Wythes (325)
Brenda Connell  (323), Diane Wythes (325)
Malone Musil, 850-980-0746, Fred Phelps (342)
Lynn White (322), Stacey Chester (349)
Lynn White (322), Stacey Chester (349)
FAIAPAC   Kyle Ulrich (369), Melissa Weaver (350) 
First Insurance Funding   Dave Burt (353)
Florida Insurance Research Library (FIRL)   Jeff Odom (371), Emily Hirst (347)
FMS Advisor Pam Cooley (333), Dave Burt (353)
FMS Utilization Bonus   Dave Burt (353)
Good Works Fund  Lee Martin (332)
Help Desk  Robin Mattheiss (377) 
IIABA Magazine and Services Melissa Weaver (350)
IIABA Retirement Fred Phelps (342), Dave Evans 800-848-4401
IMPACT Kyle Ulrich (369), Melissa Weaver (350)
Independent Market Solutions, Business Development Dave Burt (353), Jeff Grady (379)
Independent Market Solutions, Florida Dave Burt (353)
Industry and Carrier Relationships (and Citizens) Dave Newell (365)
Insurance Code Jeff Grady (379), Kyle Ulrich (369), Laura Pearce (373)
Insurance Company Questions: Legal, Statutory Jeff Grady (379), Kyle Ulrich (369), Laura Pearce (373)
Insurance Information & Research Help Desk Robin Mattheiss (377)
Insurance topics
     Citizens
     Commercial Auto
     Commercial Property
     Condominiums
     FAJUA
     FWCJUA
     Flood
     General Liability
     Homeowners
     Personal Auto
     Personal Lines—Misc.
     Technical (Rules, rates, forms, etc.)
     Time Element

Dave Newell (365), Kyle Ulrich (369)
Robin Mattheiss (377), Dave Newell (365) 
Robin Mattheiss (377), Dave Newell (365) 
David Thompson (376)
David Thompson (376)
Robin Mattheiss (377), Dave Newell (365) 
David Thompson (376)
Robin Mattheiss (377), Dave Newell (365) 
David Thompson (376)
David Thompson (376)
David Thompson (376)
Robin Mattheiss (377), Jeff Odom (371)
Robin Mattheiss (377), Dave Newell (365)  
InsurPac   Melissa Weaver (350), Kyle Ulrich (369)
Internet (FAIA website technical support, etc.) Paul Peeples (356), Brian Leibow (375), Dan Francis (328), Mike Hollowell (361)
InVEST Program   Jeff Odom (365), Robin Mattheiss (377)
Legislation Jeff Grady (379), Kyle Ulrich (369), Laura Pearce (373)
Legislative Council   Laura Pearce (373)
Local Board Big I Days   Melissa Champany (344)
Marketing & Sales Dave Burt (353), Fred Phelps (342), Malone Musil 850-980-0746 
Media Inquiries   Jeff Grady (379), Kyle Ulrich (369), Sue Ray (370)
Meetings and Speakers Cindy Molnar (352)
Member Directory  Julia Freeman 352-215-6715
Membership: Requirements, Bylaws, Local Boards, Dues Melissa Weaver (350), Kyle Ulrich (369)
National Alliance Programs (CIC, CISR & RGS) Christy Stacey (335), Julie Simmons (326)
Office Depot Discounts   Dave Burt (353)
Old Dominion Flood Insurance Program   Dave Burt (353)
Personnel Questions Larry Thompson (334)
Political Candidates Jeff Grady (379), Kyle Ulrich (369), Laura Pearce (373)
Publication Sales (Condo and Hurricane brochures)   Emily Hirst (347)
Summer Leadership Conference
     Dates, Location
     Registration 

Cindy Molnar (352)

Julie Simmons (326) 
Trusted Choice®   Julia Freeman 352-215-6715
TrustedChoice.com  Paul Peeples (356), Sue Ray (370) 
Website design, hosting, and email services Paul Peeples (356), Brian Leibow (375), Dan Francis (328)
Webinars/Webcast (discount packages, etc.)   Emily Hirst (347)
Workers’ Compensation (coverage, statutes, etc.) Laura Pearce (373)
Workforce Development  Lee Martin (332)
Young Agents Council/Florida Future Insurance Leaders   Melissa Champany (344)