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    Insurance Villages coming to hard hit areas next week 
    The Florida Department of Financial Services’ Division of Consumer Services is coordinating a partnership between federal and state agencies, insurance companies, charitable organizations, and other entities (including FAIA!) to establish recovery assistance sites to provide critical resources to cities hit hard by Hurricane Irma. Insurance Villages will be set up next week as follows:

    St. Augustine, Monday, Sept. 18
    St. Johns County Administration Building, 500 San Sebastian (view map)

    Jacksonville, Tuesday, Sept. 19
    Prime F. Osborn III Convention Center, 1000 Water Street (view map)

    Naples, Wednesday, Sept. 20
    New Hope Ministries, 7675 Davis Blvd (view map)

    Ft. Myers, Thursday, Sept. 21
    Lee County Veterans Park Recreation Center, 55 Homestead Road South, Lehigh Acres (view map)

    The Insurance Villages will be available to the public from 8:00 a.m. to 6:00 p.m. daily; Wi-Fi will be available.

    Office of Insurance Regulation issues Irma-related emergency order 
    The order suspends and/or activates certain insurance rules and statutes for the health, safety, and welfare of Florida's policyholders. Among other provisions, the Order provides an additional 90 days to policyholders to supply information to their insurance company and prohibits insurance companies from canceling or non-renewing policies covering residential properties damaged by the hurricane for at least 90 days.
    Dial in for Citizens post-Irma teleconference 
    Industry Relations Manager Dave Newell attended Citizens Property Insurance's first daily conference call and highly recommends any agent who has a Citizens policy that may have a claim due to Hurricane Irma attend future calls. Follow and read the CPIC blog for details.


    Help available for agencies affected by Irma 
    FAIA’s Good Works Fund has partnered with the Trusted Choice Disaster Relief Fund to help agency members, their staff, and others affected by Hurricane Irma. Assistance is provided through cash grants made directly to those who have suffered unrecoverable losses caused by the storm. The proceeds can be used for immediate or ongoing financial needs when other funding sources such as insurance and other grants are not available. Agents affected by the storm can find the guidelines and an application for assistance online.

    Donate to Trusted Choice Disaster Relief Fund:

    • Online  
    • By Invoice  
    • By mail c/o Trusted Choice Disaster Relief Fund, 127 S Peyton St, Alexandria, VA 22314.
    Interest free bridge loans
    The Florida Small Business Emergency Bridge Loan Program has been activated. The program provides short-term interest-free working capital loans between $1,000 and $25,000. Visit the program's website for loan details and application information. The deadline to apply is October 31, 2017. 


    Should you report claims that fall below the deductible? 
    Absolutely you should, writes David Thompson. While it's easy to understand why some agencies and customers don't want to report losses that are likely below the hurricane deductible, the potential harm of not reporting a claim far outweighs the potential of not doing so.  

    Related articles of interest: 

    Swiss Re/Westport is ready with dedicated claims unit 
    E&O claims are sure to accompany the extraordinary claims volume associated with Hurricane Irma. FAIA reminds Westport policyholders of the deductible reduction feature for well documented E&O defense, and built in Catastrophe Extra Expense Coverage ($25,000/$50,000) intended to assist agents incurring unforeseen costs due to processing consumer claims. Cat EE coverage also is available for First Specialty insureds.
    Remind customers to call their agent or company first 
    Visit FAIA’s Assignment of Benefits (AOB) Toolkit for information you can use to educate policyholders about the dangers of AOB. You’ll find videos you can share on social media, a FAQ with information about how agents can help curtail fraud, and more.

    Butler Insurance Group, LLC: Ocala

    Darr Schackow Insurance Agency, LLC: Jacksonville

    National Shield Risk Group: Miami

    Seeman Holtz Property & Casualty, Inc.: Cape Coral

    Seeman Holtz Property & Casualty, Inc.: Dunedin

    Seeman Holtz Property & Casualty, Inc.: Vero Beach


    Consulting by KM: Lake Park

    Maison Insurance Company: Tampa


    Seeman Holtz Property & Casualty, Inc., Boca Raton: has acquired Stirling Insurance Services, Inc. of Boca Raton.

    Membership Renewal
    We know agents across the state have their hands full, so here is a very gentle reminder that payment for FAIA membership was due August 31. Members that don't have branches can renew online

    Send us your news
    If you have a newsworthy item—community honor, staff promotion, etc.—let us know and we’ll include it here.


    Hub International Ltd.: named Marc Cohen to succeed Martin Hughes as CEO effective Jan. 1, 2018.

    State Auto Financial Corp.: named Kim B. Garland senior vice president, Commercial Lines, and Jason E. Berkey senior vice president, Personal Lines.

    Swiss Re Ltd.: ranked no. 1 in A.M. Best Company’s top 50 global reinsurance groups.

    Sunz Insurance: named Gene R. Levine senior vice president of Underwriting.


    Many local boards hold monthly or quarterly meetings. Visit our website for a schedule.
    • Sept. 21, 2017: IIA of Palm Beach County, Luncheon with guest speaker Nathan Smith of Mammoth Restoration; Hilton Palm Beach Airport Hotel, West Palm Beach.
    • Oct. 12, 2017: Manatee County IIA, Big I Day; River Wilderness Golf and Country Club, Parrish.
    • Oct. 12, 2017: Okaloosa County, Bay County, and Pensacola Associations, Big I Day; Sandestin Golf and Beach Resort, Sandestin.
    • Oct. 17, 2017: IIA of Central Florida, Legislative Luncheon; Citrus Club, Orlando.
    • Oct. 19, 2017: Pinellas Association of Insurance Agents, Big I Day; Bardmoor Golf and Country Club, Seminole.
    • Oct. 26, 2017: IIA of Broward County, Annual Halloween Costume Bowl; Sawgrass Lanes, Pompano Beach.
    • Oct. 26, 2017: IIA of Northeast Florida, Jax Icemen Hockey Game and Pre-Game Party; Jacksonville Memorial Coliseum, Jacksonville.
    • Oct. 27, 2017: IIA of Northeast Florida, Octoberfest Tennis Tourney; Deercreek Country Club tennis complex, Jacksonville.