Agents Confidential #8, 12/15/16

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Agency News | Industry News | New Members | Calendar | Events | Classes
DECEMBER 15, 2016 | VOLUME LXVI, ISSUE 8 
PAST ISSUES

 

ADVOCACY
Workers’ comp rates: More nuanced than you might think
Florida is an NCCI “Administered Rated” state. All workers’ compensation carriers in Florida use the same rates by class code, but that doesn’t mean all rates are the same. Read FAIA’s work comp expert Frank Pennachio’s blog to see how Florida is becoming more like an “open rate” state.
State Supreme Court overturns DCA’s ‘proximate cause’ ruling
The court’s ruling is a win for policyholders, who can collect on a policy when there is more than one cause for their losses, even if one of the causes is excluded under the policy. Read Laura’s Legal Brief of the Week for details.
WORKFORCE DEVELOPMENT
Is 65 the new 50?
Many agencies bemoan the loss of seasoned employees with deep institutional knowledge while at the same time overlooking older workers when it comes time to fill staffing gaps. FMS’s Dave Burt shares an article from WAHVE Founder Sharon Emek that dispels many myths about older workers.
EDUCATION
Lead with work comp to grow your book of business
Join FAIA and Oceanus Partners for a two-day workshop focused on turning work comp into a growing revenue stream for your agency. Deepen your technical understanding of work comp and learn consultative selling techniques that will differentiate your agency and eliminate the need to bid and quote on new business. Learn more and register for the Feb. 8–9 workshop.
Follow the ‘ARC’ to be a great producer
Some producers are naturals, while others work hard to learn the soft and technical skills required for success. But no matter where a producer starts, successful ones often share three essential personal attributes.Read Susan Toussaint’s blog to see what they are.
Expect more carrier actions against agents 
Confusion over what exactly defines a “special relationship” between an agent and a customer, and legal action taken by carriers against agents will continue next year, writes E&O defense attorney David Henry. Read more.
MARKETING
Consider putting co-op marketing dollars into digital marketing
We know from the recent Agency Universe Study that agents rank marketing their agency effectively on the Internet as the No. 1 business challenge. So why not look into using some of that unspent co-op advertising money to offset the cost of a TrustedChoice.com subscription? Read more.
Home-based business insurance: an untapped market
According to a recent report of U.S. businesses, 69 percent of new businesses start at home—and more than half of those continue to operate from home afterward. That means some of your customers have a home business exposure you don't know about that likely isn’t covered under the homeowners policy. Read more.
ASSOCIATION NEWS
Audit: FAIA remains financially strong
FAIA had another successful year in 2015/2016, adding $844,000 in member equity to the association’s reserves. A copy of the condensed consolidated financial statement, presented to the FAIA board at its December meeting, is available in FAIA’s Community (you’ll have to log in to view the PDF).
MEMBER AGENCY NEWS

Acentria Insurance, Destin: expanded into South Florida through a merged partnership with iSure Insurance Brokers in Miami.

Business Insurance: named Baldwin Risk Partners, LLC; Insurance Office of America; J. Smith Lanier & Co.; and Wallace Welch & Willingham, Inc., among its 2016 Best Places to Work.

INDUSTRY NEWS

All Risks, Ltd.: promoted Steve Kass to Senior Vice President.

Orchid Underwriters Agency, Inc.: partnered with National General Premier, a specialty personal lines insurance company designed to meet the needs of affluent customers.

Vertus Insurance Partners: launched a new product, Cat4Home, to provide coverage for personal lines hurricane deductibles.

NEW AGENCY MEMBERS

Alvarez Insurance Brokers, LLC dba AIB Insurance Brokers: Miami

Donna Jones Creel Insurance Agency: Pensacola

Finmercato, LLC dba Bayshore Risk: Coconut Grove

NEW ASSOCIATE MEMBERS

United Wisconsin Insurance Company: Lansing, MI

Vertus Insurance Partners: Jacksonville

CALENDAR OF EVENTS
FAIA EVENTS

LOCAL BOARD EVENTS

Many local boards hold monthly or quarterly meetings. Visit our website for a schedule.

YAC EVENTS

INDUSTRY EVENTS

FAIA offices will be closed December 23 and 26, and the the Agents Confidential is also taking some time off. Expect to see the next issue in your inbox the second week of 2017.

Happy holidays to you and yours.

AGENTS CONFIDENTIAL: A PUBLICATION OF THE FLORIDA ASSOCIATION OF INSURANCE AGENTS
PO BOX 12129 | TALLAHASSEE, FL 32317-2129
TELEPHONE: 850-893-4155 | FAX: 850-668-2852
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means-electronic, mechanical, photocopying, recording, or otherwise-without the prior written permission of the Florida Association of Insurance Agents. FAIA does not give legal advice. Agents are urged to seek the counsel of a licensed Florida attorney familiar with the Florida Insurance Code.