appointed Florida Insurance Commissioner in 2016, oversees a complex insurance
marketplace in a state with one of the highest catastrophe exposures for
hurricanes. David began his public service career in 2008 and is well respected
for his work with the National Association of Insurance Commissioners (NAIC).
has spent more than 30 years of his career helping the insurance industry
understand, integrate, and leverage current and emerging technologies. From
business management systems to social media, Steve can analyze what’s happening
now and explain its implications for the future.
Kim Busse is the
key relationship manager at The Omnia Group, an employee selection and
management consulting firm. In her current role, Kim partners with her clients
to select top talent, encourage more effective management, build
high-performance teams, and develop succession planning using behavioral
Suzanne Downey is
a vice president with Hannover Re US with more than 32 years of industry
experience. She has proven her leadership skills through a long history of
volunteer work and is dedicated to both the insurance and education industries.
Sam Glenn went
from working nights as a janitor to becoming the author of several inspiring
books. A motivational speaker, he tours the country spreading his simple
philosophy: Organizations get better when the people get better. Life gets
better when we get better… and it all starts with attitude!
Jeff Grady has
extensive experience in the insurance and financial services sector. He served
as a thrift examiner and relationship manager for the Federal Home Loan Bank,
vice president of Thrift Banking with the Florida Bankers Association, and
executive director of the Community Bankers Association before joining FAIA in
Richard F. Lund, JD,
is a vice president and senior underwriter of Swiss Re Corporate Solutions,
underwriting insurance agents’ errors and omissions coverage. He has also been
an insurance agents E&O claims counsel and has written and presented
numerous E&O risk management/ loss control seminars, mock trials and
articles nationwide since 1992.
Max Miller is a recent graduate of Florida
State University’s Risk Management program. He has started his professional
career in Clearwater Florida with Bouchard Insurance in its Commercial sales
division. He enjoys golfing and fishing in his free time and spending time with
his family in Tampa.
Jeff Ruby is the founder of RedRock
Leadership. During the course of his professional career, he has worked in
organizations ranging in size from sole practitioner to Fortune 500. His
diverse background in business includes experience in starting and selling
companies, sales management, training and development, executive coaching, and
Brian Scarborough, vice president and
co-owner Scarborough Insurance, is chairman of FAIA’s board of directors. He
currently serves on the FAIAPAC and Cagney boards of directors, and on the Good
Works Fund and Workforce Development committees. He received the InsurPac Young
Agent Award in 2015 for his record-breaking work as Florida InsurPac chair.
Rebecca Smith is the marketing manager and
sales coordinator for Criteria for Success, a Manhattan-based sales training
and Sales PlayBook organization. With over 10 years of sales and marketing
experience, Rebecca helps businesses mature and discover success through unique
self-developed approaches to solving sales problems with clients.
Alex Soto has led agents on the state and
national level, serving as chairman and state national director for FAIA, as
well as chairman of IIABA. During his time on IIABA’s executive committee, he
chaired the task force responsible for developing the Trusted Choice consumer
brand. Before his retirement, Alex served as president and CEO of InSource,
Inc., in Miami.
David Thompson is FAIA’s full-time insurance
nerd, teaching classes and writing technical articles and blogs on topics of
interest to agents. David graduated from Mercer University and served seven
years as a commissioned officer in the U.S. Army and U.S. Coast Guard. He
started his insurance career in a family-owned independent agency in Vero
Beach. He joined FAIA in 1996.
Jay Williams is a veteran of the insurance
industry, starting his career in 1979.
His experience includes 21 years in the agency business, nine years at
FAIA, and seven years as an insurance company and PEO executive. He has been
teaching formal insurance classes for over 20 years, including both technical
insurance and E&O loss control classes for FAIA.
Young Agents Council members will receive a coupon code when
they register to receive the member price. (If you don’t receive one, email Melissa Champany for the
code.) Not a YAC member? Join!
$60 YAC members
$120 non-YAC members
registrants’ price is $150.